C
Continuous Improvements in quality
A Alignment of our Mission & Goals
R Responsible for accomplishing quality standard.
E Educating one another
QUALITY PLEDGE
We are committed to being very aggressive in our towards
quality and customer service, primarily since we want
to be ranked as the “BEST” in our business.
Quality is not just goal; it is our basic strategy for
survival and future growth.
PRIORITY
Our customers demand and warrant high quality product
---- it is our responsibility to give them what they want
if we don’t, they will find someone who can. If
customer requirements are unclear, then it our job to
seek out a better understanding of their requirements/specification.
If we fail at any time, then we must determine what went
wrong and assure that it doesn’t happen again.
OBJECTIVE
Our quality objectives are to furnish high quality products,
on time and at the lowest cost. The attainment of such
objective will lead to customer satisfaction, enhanced
copper performance at the application level and ongoing
improvement in process efficiency. Once an objective is
achieved, it should be recognized and reset to stimulate
further quality improvement. To reach our objective, we
will have to maintain a constant focus on quality with
full dedication, commitment and teamwork. It
must be clearly understood that we’ll not allow
quality to take second place behind cost or schedule.
All employees have the right to question their supervisor’s
decision or action if they feel quality is being compromised.
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